Refund policy

Shipping Policy – Nuvia Studios

Crafted with love. Delivered with care. Treasured forever.

At Nuvia, we don’t just make custom pieces — we help preserve your most meaningful memories. Whether it's a personalized phone case or an acrylic keepsake, every order is made to celebrate life’s sweetest moments — and delivered with the same care it was created with.

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📍 Shipping Coverage

We currently ship within the United States only, including Hawaii and Alaska.
We do not offer international shipping at this time.

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🏡 Locally Made in the USA

All Nuvia products are proudly produced and fulfilled within the United States, ensuring:

• Faster delivery times

• Accurate tracking

• Quality craftsmanship

• Reduced environmental impact

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⏱ Processing & Delivery Timeline

• Processing Time: 1–3 business days

• Estimated Delivery: 4–7 business days after processing
  Once your order ships, you'll receive a confirmation email with tracking details.

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🎁 Free Shipping on Orders $80+

Enjoy free standard shipping on all U.S. orders over $80 — applied automatically at checkout.

• Orders under $80 ship at a flat rate of $9.65

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📦 Packaging

All Nuvia products are securely packaged using protective, eco-conscious materials so your order arrives safely and beautifully — ready to gift or display.

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💬 Customer Support

Have questions about shipping or your order? We’re here for you.
Email us anytime at hi@nuviastudios.com — our friendly team will respond as soon as possible.

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Thank you for choosing Nuvia. From our studio to your doorstep, it’s an honor to turn your memories into keepsakes that last a lifetime.